Interacting with customers can be a thorny problem in the age of COVID-19, and a good help desk is a key component of the solution. We test and compare ten top players to help you find the right fit for your business.
Keeping customers and users happy is critical to most organizations' idea of success. You could be running a support desk for a product your company is selling or you could be an IT professional operating a help desk for a large in-house user base. The situation is generally the same …